The next time you reach out to Microsoft’s Xbox support, you might not be talking to a Microsoft employee — or an employee of any kind. According to a new report, Microsoft has replaced most of its paid social support staff with unpaid “Xbox Ambassadors.” In some cases, the support reps who were let go spent their final weeks of employment training the ...
Halo has been a flagship Xbox franchise since the original Halo: Combat Evolved debuted on the original console back in 2001. It’s been about 2.5 years since the last flagship Halo title appeared, and plenty ...
Microsoft has spent the past few years trying to rebuild the Xbox franchise and compete effectively with Sony in the console wars. With the Xbox One X launched, the company is considering another problem with its lineup: a distinct lack of third-party exclusives. That’s the word from Polygon, which notes that the Xbox One remains far behind the PS4 in terms of total units shipped (VGChartz ...
For the last four years, Microsoft has played second fiddle to Sony’s PlayStation 4. There are a number of reasons why, including poor initial communication, an abrupt reversal on system features, a $100 higher price point, and an initial focus on multimedia capabilities as opposed to gaming. The fact that the Xbox One was generally slower than the ...
When Microsoft first launched Project Natal — later known as Kinect — it declared that the device would usher in a bold new world of gaming where our bodies would be controllers. Today, the last vestiges of that dream have finally died. According to Fastcodesign, Microsoft has finally ceased manufacturing the camera after selling more than 35 million of them over the past seven ...